ITstandaard 2023, Deel 1: Algemeen – General Standards for Accessibility in the Netherlands
The ITstandaard 2023, Deel 1: Algemeen is the foundational document of the Dutch accessibility framework issued by PBTconsult B.V. It serves as an objective standard for designing and assessing the accessibility of the built environment, ranging from initial design phases to final execution. This 2023 edition succeeds the 2020 version, incorporating updated technical insights and aligning with international norms such as NEN-ISO 21542 and the European standard EN 17210 (Accessibility and usability of the built environment - Functional requirements).
The document governs the regulatory domain of Integrale Toegankelijkheid (Integral Accessibility), covering outdoor spaces, public buildings, dwellings, products, and events. Its structure includes core definitions, guiding principles, and the classification of accessibility levels. Key structural elements detailed in the PDF include the ITS Keurmerk (quality mark), the Toetsingscommissie (Review Committee) for exemptions, and a comprehensive Begrippenlijst (Glossary) that defines terms like Integraal toegankelijke (IT) toiletruimte and GPA (Gehandicapten Parkeerplaats Algemeen).
By establishing clear criteria for safety, independence, and equality, the ITstandaard 2023 provides a technical basis for architects, developers, and municipal planners to eliminate physical barriers. The document also details the administrative procedures for obtaining the ITS Keurmerk, ensuring a standardized evaluation process across the Netherlands.
Guiding Principles of Integral Accessibility
The standard defines accessibility through several core principles that must be met for a facility to be considered integrally accessible to all users, including those with disabilities.
- Integriteit: All building and installation elements must be coordinated and viewed in context with each other.
- Safety: Accessibility is linked to safety for all users, including those with visual or hearing impairments, involving requirements for stairs, slopes, and markings.
- Independence (Zelfstandig): Users must be able to reach, enter, and use rooms and facilities without the assistance of third parties.
- Equality (Gelijkwaardigheid): Facilities must allow everyone to use them in the same way, without special treatment or extra detours exceeding 120% of the regular route.
Classification and Categories
The ITstandaard categorizes accessibility requirements based on the functional use of the building or object and the specific target groups.
- ITS Basis: Applicable to all rooms and traffic areas where visitors and regular employees must be able to stay independently.
- ITS Totaal: Includes all areas in an object, excluding strictly technical rooms (e.g., HVAC units) or specialized laboratories with extreme safety requirements.
- ITS Wonen: Specifically developed for housing, with criteria adjusted to the logic of domestic living spaces.
- ITS Plus: Designed for objects catering to specific target groups, such as educational institutes for the blind or visually impaired, with additional tailored requirements.
Exemptions and the Review Committee
The Ontheffingen (Exemptions) section outlines the procedure when specific ITS criteria cannot be met without harming other interests or the specific target group.
- Toetsingscommissie: A committee comprising accessibility experts and representatives from interest groups (e.g., Ieder(in), Oogvereniging) evaluates exemption requests.
- Grounds for Exemption: Valid reasons include status as a national monument (Rijksmonument), conflicting legal or technical requirements, or urban planning constraints.
- Procedure: Requests are submitted via PBTconsult, and the committee issues a binding decision within 28 days.
The ITS Keurmerk Certification Process
The ITS Keurmerk is the Dutch national symbol for accessibility. The certification process consists of several formal stages.
- Application: Requires location details, building year, floor area, and floor plans.
- Assessment (Opname): Based on building plans or an on-site inspection, a standardized Opname rapport is generated.
- Awarding: If requirements are met, an ITS Certificaat and a physical window sticker or sign are provided.
- Validity: The certificate is valid for a maximum of 5 years, after which a reassessment is required.
Frequently Asked Questions
What is the definition of a 'Gelijkwaardige' (Equivalent) facility?
A facility is equivalent when all users can use it in the same way, without assistance, via a route no longer than 120% of the standard route.
How long is the ITS Keurmerk certificate valid?
The ITS Keurmerk has a maximum validity period of 5 years, after which the object must be reassessed.
What is the difference between ITS Basis and ITS Totaal?
ITS Basis covers areas accessible to visitors and regular staff, while ITS Totaal includes all areas of an object except for technical and high-security zones.
What are the requirements for an 'Integraal Toegankelijke (IT) toiletruimte'?
It must be a space where a person with a standard manual wheelchair or rollator can independently access and use the toilet and washbasin, with enough room for an assistant if necessary.
Can an exemption be granted for historical monuments?
Yes, being a national or municipal monument (rijks- of gemeentelijk monument) is a recognized ground for an exemption request through the Toetsingscommissie.
What is the maximum detour allowed for an accessible route?
An alternative accessible route may not be more than 120% of the length of the regular route to be considered equivalent.
Who manages the ITS Keurmerk?
The mark is an initiative of Ieder(in) and is managed and executed exclusively by PBTconsult B.V.
